Can I connect to on-premise databases and legacy apps?

Yes, via the On-Premise Agent (OPA) gateway. The number of OPAs included depends on your plan edition (1 to 30).

What is the difference between an Agent and a Recipe?

Recipes are deterministic, step-by-step automations. Agents (or Genies) are AI-driven entities that can reason, use tools (MCP), and handle more dynamic, multi-step tasks.

How does AIRO help me build automations?

AIRO is a multi-modal co-pilot that acts as a data scientist, architect, and builder. It can chat to understand context, generate blueprints, create recipes, and help debug issues across platforms like Claude or Cursor.

Is there a free tier or trial?

Workato offers a trial, but it requires talking to sales. There is no permanent free tier; pricing is enterprise-focused.

How does token cost management work with AI models?

The AI Gateway and Enterprise Skills provide intelligent routing across models (open-source, closed-source) and enforce policies to control and predict AI spend, turning unpredictable costs into governed economics.

Directory/Automation/AI Agents/Workato

Workato

Workato is a unified platform for governing and scaling enterprise AI. It provides a control plane to build, run, and govern agents, models, MCPs, and workflows, with an execution plane for deterministic orchestration. Key capabilities include AI agent orchestration, enterprise MCPs, API management, data orchestration, intelligent document processing, low-code apps, and RPA. It connects to 17,000+ apps and databases, offering a single runtime for enterprise scale and reliability. Target users include IT leaders, enterprise architects, and automation teams needing to centralize AI governance and eliminate process silos.

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Added on

Sep 22, 2026

Enterprise iPaaSAgentic AIMCP Gateway17k+ ConnectorsHybrid ConnectivityLow-code AutomationSecurity & Governance

Product information

Everything worth knowing about Workato

The complete picture — from everyday features to the technical detail builders and IT folks dig for.

Core features

What it actually does

Enterprise iPaaS & Orchestration

Connects to 17,000+ apps, APIs, databases, files, and MCP servers with a low-code automation platform for workflows.

Agentic AI & Agent Studio

Build, deploy, and operate multi-agent solutions with Agent Studio and a centralized control plane for governance.

Enterprise MCP & Gateway

Provides a managed Model Context Protocol (MCP) layer with pre-built servers, a gateway, and enterprise skills for secure AI integration.

Security & Governance

Centralized control for identity, policies, approvals, data masking, audit logs, and runtime user connections.

Hybrid Connectivity

Supports on-premise applications and databases via secure On-Premise Agents (OPAs) for hybrid cloud integration.

Technical capabilities

AI Control Plane

Centralized governance layer for AI models, agents, workflows, APIs, and MCP interactions with cost controls.

On-Premise Gateway (OPA)

Specific network component required to securely bridge on-premise applications and databases to the cloud platform.

Must watch videos

Where the Boston Consulting Group Sees the Value in AI | New Automation Mindset Ep. 41

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Where the Boston Consulting Group Sees the Value in AI | New Automation Mindset Ep. 41

In this episode, Marcus Zirn and Vladimir Lukic dive into BCG's latest report, Where’s the Value in AI?, highlighting why only a small percentage of companies are scaling AI effectively. They explore strategies for successful AI adoption, such as focusing on core workflows, optimizing operating models, and choosing fewer but deeper use cases. Vlad also discusses the challenges of data quality, the importance of embedding AI into business processes, and the evolving role of IT and product managers in AI-driven transformations. He wraps up by sharing practical insights and success stories from real-world AI implementations. *Timestamps* 00:00 Episode Start 4:10 Overview of BCG's AI Report 10:10 The role of AI agents 18:10 Why good data matters for AI 26:35 Integrating AI into business processes 30:20 Building the right IT and business team for AI 36:37 How AI is shaping traditional IT transformation 39:47 Rethinking AI adoption

3:36

Tutorial3:36

Building your first Agent on Workato

Ready to build your first AI agent? In this video, learn how to create a Genie in Workato's Agent Studio from scratch. We walk through the basics of setting up your agent, connecting it to your tools, and getting it ready to automate real work. Whether you are new to Workato or just getting started with agents, this tutorial covers everything you need to launch your first Genie. Try it yourself: Sign up for a free Workato account with all the features at https://app.trial.workato.com/users/sign_up_trial and start building today.

The Agentic Enterprise in Action - WOW 2025 Keynote

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The Agentic Enterprise in Action - WOW 2025 Keynote

Join us in powering the next decade of AI possibility—where automation, intelligent agents, and unified data define how organizations grow. From CIOs to AI pioneers, see how Workato’s evolving community is driving agentic leadership and enterprise orchestration at scale, and discover why a new generation is betting on Workato.

Who uses it

Real use cases, no hype

Enterprise AI Governance

Centralize control over AI models, agents, and MCP interactions for Fortune 500 scale.

Multi-Agent Orchestration

Build and deploy deterministic workflows connecting multiple AI agents and data sources.

System Integration Hub

Connect thousands of SaaS apps, databases, and legacy systems without custom infrastructure.

B2B/EDI Automation

Automate partner onboarding, order processing, and supply chain communications.

Intelligent Document Processing

Extract, classify, and route data from unstructured documents into business systems.

Embedded iPaaS for SaaS

Build and offer pre-built integrations as a feature within your own product.

IT & HR Process Automation

Automate employee onboarding/offboarding, ticket resolution, and access provisioning.

What's great

Massive library of pre-built connectors (17,000+)
Unified control plane for AI governance and orchestration
Enterprise-grade security & compliance features (SOC2, HIPAA)
Scales from simple automations to complex multi-agent workflows

Technical strengths

AIRO co-pilot accelerates recipe and blueprint creation
Enterprise MCP servers enable secure, governed AI tool use
Fine-grained token economics and cost control via AI gateways

Where it falls short

Opaque, sales-driven pricing; no public rates
Steep learning curve for advanced features like MCP and agents
Long sales cycles and onboarding packages add to cost

Technical limitations

Concurrency and OPA limits per plan can hinder scaling
Overkill for simple, low-volume workflow automation
Proprietary runtime; limited portability of recipes

For technical folks

The deep-dive specs

FAQ

Includes technical Q&A

It's tiered by edition (Standard, Business MCP, Enterprise MCP, ONE) with consumption-based pricing for tasks and features. Requires a sales consultation for specific quotes.