How does the 5-day migration from Klaviyo work?

You grant access to your current platform. Our team handles the full migration of contacts, segments, forms, and automation flows. You review and approve before going live, all at no cost.

What is Omnisend AI and what can it actually do?

Omnisend AI assists with writing email/SMS copy, choosing optimal send times, building audience segments, and providing insights on campaign performance.

Can I send both email and SMS in a single automation workflow?

Yes. You can build unified workflows that trigger both email and SMS messages based on the same event, like an abandoned cart, with delays and conditional logic.

What are the API rate limits for the webhooks and endpoints?

Rate limits vary by plan and endpoint. The public API docs detail limits; generally, they are designed for standard usage but require throttling for high-volume custom integrations.

Does Omnisend support advanced multi-store account management?

Yes, for Shopify Plus and other supported platforms. It allows centralized reporting and management but requires careful setup to handle data sync between stores.

How does the SMS pricing compare to competitors like Klaviyo?

Omnisend's SMS pricing is competitive and often bundled attractively with email plans. Specific per-message costs depend on the destination country.

Directory/Marketing/Marketing Automation/Omnisend

Omnisend

Omnisend is an omnichannel marketing automation platform designed for ecommerce brands. It unifies email, SMS, and web push notifications into a single platform to automate customer journeys and drive sales. Core capabilities include AI-powered campaign generation, advanced behavioral segmentation, pre-built automation workflows (like abandoned cart, welcome series), and comprehensive reporting. Targeted at ecommerce businesses on platforms like Shopify, WooCommerce, and BigCommerce, it helps marketers, store owners, and agencies build customer relationships and grow revenue. With over 280 integrations, it centralizes data from your tech stack for personalized marketing at scale.

Marketing

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Added on

Sep 18, 2026

Email marketingSMS marketingWeb pushAI segmentationAutomationEcommerce focusShopify integration

Product information

Everything worth knowing about Omnisend

The complete picture — from everyday features to the technical detail builders and IT folks dig for.

Core features

What it actually does

Omnisend AI

Automatically write copy, pick send times, build forms, and segment your audience based on trends.

Multi-channel Campaigns

Send email and SMS campaigns together or separately using branded templates.

Automation Workflows

Build and run automated flows for welcome, abandoned cart, post-purchase, and more.

Advanced Segmentation

Segment customers by behavior, purchase history, and engagement for targeted messaging.

High-converting Forms & Popups

Collect emails and phone numbers with no-code, branded lead capture forms.

Technical capabilities

Open, Flexible APIs

Build custom integrations using public APIs with OpenAPI documentation.

Ecommerce Platform Integrations

Deep integrations with Shopify, WooCommerce, BigCommerce, Wix, and more.

Must watch videos

Figma Integration & Native Countdown Timer | Omnisend September Updates

11:09

Tutorial11:09

Figma Integration & Native Countdown Timer | Omnisend September Updates

Design faster and automate smarter with September's Omnisend updates: native countdown timer, text-only emails, smarter AI recommendations, mergeable conditional splits, and a new Figma integration alongside 36 other apps. Watch now and try them for yourself! Check our features. It's FREE* - Click here 👉 https://bit.ly/4xlsQxE Explore all Omnisend integrations here 👉 https://bit.ly/4cGcYhI ============================= ✅ START FREE with Omnisend ============================= ⚡️No credit card required ⚡️Best for starting businesses More than 150,000+ ecommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts. Check our features. It's FREE* - Click here 👉 https://bit.ly/4xlsQxE =============== Connect with us! =============== TikTok ➡︎ https://www.tiktok.com/@omnisend IG ➡︎ https://www.instagram.com/omnisend/ Linkedin ➡︎ https://www.linkedin.com/company/omnisend/ X ➡︎ https://twitter.com/omnisend Reddit ➡︎ https://www.reddit.com/r/Omnisend/ ========================= Subscribe to Omnisend HERE: ========================= ➡︎ Omnisend Marketing: https://www.youtube.com/@OmnisendM?sub_confirmation=1 ➡︎ Omnisend Academy: https://www.youtube.com/@OmnisendAcademy?sub_confirmation=1 ➡︎ Omnisend: https://www.youtube.com/@Omnisend?sub_confirmation=1 ⏰ Timecodes ⏰ 00:00 Intro 00:16 Email Builder 01:44 Signup Forms 02:58 Omnisend MCP 03:54 Omnisend AI 05:52 Automation Workflows 07:05 Audience & Segments 07:55 Deliverability 09:09 Ecommerce Integrations 10:06 Integrations (Figma & 36 New Apps!) ========================= Get Extra Value with Omnisend! ========================= ⚡️Real success stories from Omnisend customers ➡︎ https://www.omnisend.com/resources/customers/ ⚡️The latest news, media resources, and numbers ➡︎ https://www.omnisend.com/newsroom/ ⚡️Omnisend Blog ➡︎ https://www.omnisend.com/blog/ ⚡️Saved you a seat at the webinar. You in? ➡︎ https://www.omnisend.com/webinars/ =========================== *Free features do not cover all costs. Additional charges may apply based on SMS volume or your contact list size. Visit our website for full details. Disclaimer: This video is for informational purposes only and should not be considered as professional advice. The content provided in this YouTube video might change over time and we’re not responsible for any errors or inaccuracies if this happens. For the most up-to-date information, please check public sources and our website.

Send Time Optimization & MCP Claude Connector | Omnisend August Updates

8:48

Tutorial8:48

Send Time Optimization & MCP Claude Connector | Omnisend August Updates

Send smarter and report faster with August's Omnisend updates: Send Time Optimization on campaigns, Reports AI for all paid users, a new full-screen form, Omnisend MCP in the Claude Connector Directory, and 12 new integrations. Watch now and try them for yourself! Check our features. It's FREE* - Click here 👉 https://bit.ly/4hetrg9 ============================= ✅ START FREE with Omnisend ============================= ⚡️No credit card required ⚡️Best for starting businesses More than 150,000+ ecommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts. Check our features. It's FREE* - Click here 👉 https://bit.ly/4hetrg9 =============== Connect with us! =============== TikTok ➡︎ https://www.tiktok.com/@omnisend IG ➡︎ https://www.instagram.com/omnisend/ Linkedin ➡︎ https://www.linkedin.com/company/omnisend/ X ➡︎ https://twitter.com/omnisend Reddit ➡︎ https://www.reddit.com/r/Omnisend/ ========================= Subscribe to Omnisend HERE: ========================= ➡︎ Omnisend Marketing: https://www.youtube.com/@OmnisendM?sub_confirmation=1 ➡︎ Omnisend Academy: https://www.youtube.com/@OmnisendAcademy?sub_confirmation=1 ➡︎ Omnisend: https://www.youtube.com/@Omnisend?sub_confirmation=1 ⏰ Timecodes ⏰ 00:00 Intro 00:23 Omnisend MCP 01:52 Campaigns 02:55 Reports AI 04:53 Signup Forms 06:19 Integrations 07:36 UI & UX Improvements ========================= Get Extra Value with Omnisend! ========================= ⚡️Real success stories from Omnisend customers ➡︎ https://www.omnisend.com/resources/customers/ ⚡️The latest news, media resources, and numbers ➡︎ https://www.omnisend.com/newsroom/ ⚡️Omnisend Blog ➡︎ https://www.omnisend.com/blog/ ⚡️Saved you a seat at the webinar. You in? ➡︎ https://www.omnisend.com/webinars/ =========================== *Free features do not cover all costs. Additional charges may apply based on SMS volume or your contact list size. Visit our website for full details. Disclaimer: This video is for informational purposes only and should not be considered as professional advice. The content provided in this YouTube video might change over time and we’re not responsible for any errors or inaccuracies if this happens. For the most up-to-date information, please check public sources and our website.

Black Friday Risk That Paid Off: $113K Revenue From One Smart Migration

5:23

Tutorial5:23

Black Friday Risk That Paid Off: $113K Revenue From One Smart Migration

Jocelyn, COO at eCom2Win, shares how her agency migrated a client to Omnisend just weeks before Black Friday, and drove $113K in email revenue (53% of total store sales), then grew it another 27% the following year. Check our features. It's FREE* - Click here 👉 https://bit.ly/4wpFa09 ============================= ✅ START FREE with Omnisend ============================= ⚡️No credit card required ⚡️Best for starting businesses More than 150,000+ ecommerce brands use Omnisend to grow their businesses on autopilot, converting their customers with quick-to-build, highly relevant emails & texts. Check our features. It's FREE* - Click here 👉 https://bit.ly/4wpFa09 =============== Connect with us! =============== TikTok ➡︎ https://www.tiktok.com/@omnisend IG ➡︎ https://www.instagram.com/omnisend/ Linkedin ➡︎ https://www.linkedin.com/company/omnisend/ X ➡︎ https://twitter.com/omnisend Reddit ➡︎ https://www.reddit.com/r/Omnisend/ ========================= Subscribe to Omnisend HERE: ========================= ➡︎ Omnisend Marketing: https://www.youtube.com/@OmnisendM?sub_confirmation=1 ➡︎ Omnisend Academy: https://www.youtube.com/@OmnisendAcademy?sub_confirmation=1 ➡︎ Omnisend: https://www.youtube.com/@Omnisend?sub_confirmation=1 ⏰ Timecodes ⏰ 0:00 Meet eCom2Win 0:38 Why they switched platforms right before Black Friday 1:41 Migrating to Omnisend in 24 hours 2:19 Black Friday results: 53% of revenue from email 3:23 Year two: 27% email revenue growth 4:15 Advice for agencies ========================= Get Extra Value with Omnisend! ========================= ⚡️Real success stories from Omnisend customers ➡︎ https://www.omnisend.com/resources/customers/ ⚡️The latest news, media resources, and numbers ➡︎ https://www.omnisend.com/newsroom/ ⚡️Omnisend Blog ➡︎ https://www.omnisend.com/blog/ ⚡️Saved you a seat at the webinar. You in? ➡︎ https://www.omnisend.com/webinars/ =========================== *Free features do not cover all costs. Additional charges may apply based on SMS volume or your contact list size. Visit our website for full details. Disclaimer: This video is for informational purposes only and should not be considered as professional advice. The content provided in this YouTube video might change over time and we’re not responsible for any errors or inaccuracies if this happens. For the most up-to-date information, please check public sources and our website.

Who uses it

Real use cases, no hype

E-commerce Abandoned Cart Recovery

Automate targeted email and SMS sequences to recapture lost sales from abandoned carts.

Post-Purchase Win-Back Campaigns

Re-engage past buyers with automated flows offering reviews, loyalty rewards, and new product alerts.

Multi-Channel Welcome Series

Onboard new subscribers with a coordinated sequence of emails, SMS, and push notifications.

High-Converting Pop-up & Form Capture

Build branded, exit-intent pop-ups and forms to grow your email and SMS list without coding.

Lifecycle Segmentation & Personalization

Create dynamic segments based on behavior, purchase history, and engagement for targeted messaging.

Platform Migration from Competitors

Execute a managed, 5-day migration of flows, lists, and templates from Klaviyo or Mailchimp.

Automated Product Recommendation Campaigns

Leverage AI to suggest relevant products in campaigns and flows based on user behavior.

What's great

Genuinely free plan with core automation & SMS included
Aggressive pricing undercutting Klaviyo (up to 35% savings)
Seamless 5-day white-glove migration from major competitors
Award-winning 24/7 live support with ~4 min response time
Deep native integrations with Shopify, BigCommerce, WooCommerce

Technical strengths

Unified email + SMS + web push in one automation workflow
AI-driven segmentation and predictive analytics for audience trends

Where it falls short

UI/UX can feel less polished than some enterprise competitors
Reporting depth is good but not as granular as Klaviyo's
Advanced form logic and conditional content can be clunky
Over 280 integrations, but some niche ones may require API work
Free plan lacks some advanced reporting and segmentation limits

Technical limitations

API rate limits and webhook configurations require careful planning
Multi-store account management has some known sync edge cases

For technical folks

The deep-dive specs

FAQ

Includes technical Q&A

Yes. The free plan includes up to 250 contacts, email & SMS automations, basic reporting, and forms. You can send up to 500 emails per month and are charged per SMS sent.